Our new roaming giveaway is live find out more here!
Give us your feedback about how easy you've found getting ready to roam on the above linked article, and you'll be in with the chance to win one of 10, 7 day Go Roam passes to use in Europe and Around the World destinations. Prize draw open till 01 May 2024
cancel
Showing results for 
Search instead for 
Did you mean: 

Need help i request a repacement sim and suddenly my network stop working

Hans0103
Fledgling

Need help i request a repacement sim and suddenly my network stop working what should i do?

2 REPLIES 2
Paddiewack
Superstar

You can’t have two sims active for the same number so you’ll need to wait for the replacement to arrive. You can check progress with customer service. Call 333 if you’re a contract customer or start a live chat if you’re on payg. 

JonathanB
Community Moderator
Community Moderator

Or if you're unable to wait for a SIM in the post, you can also pop into a Three store with ID, as long as the SIM is registered in your name as the account holder.



We'd like to hear your feedback! Let us know how easy you find it to get ready to Roam, and be in with a chance to win 7 days of free Roaming Passes – find out more here!