Not able to make calls or use data in France (roaming is switched on)

[Pdparf]

Hi, I am in France and my phone will not allow me to make calls or use data. Roaming is enabled and

[SarahC]

Hey @Pdparf 

Can I check that as well as data roaming being switched on in your device settings, that international roaming is also switched on in your My3 account? 

You can also find out more about roaming here which may help too. Let us know how you get on!