Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 36999 Views
  • 25 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 12967 Views
  • 2 replies
  • 4 likes

GU51 ***

No Internet in GU51 *** at all and always been terrible 

Van by Fledgling
  • 90 Views
  • 1 replies
  • 0 likes

waste of money

Been on three for years now theres some areas where it doesnt have a signal and everytime internet crashes phone calls always doeant have good reception then if you wanna cancel the contract they want to get paid £400 for the s**t service and custome...

themad by Fledgling
  • 106 Views
  • 1 replies
  • 0 likes

Network issues

Seems 3 don't have network in Basildon right now

WiFi calling working intermittently

I am facing a vey strange issue and i was wondering if anyone has a solution as the 3 support team are suggesting the same thing that obviously doesnt resolve the problem but just postpones it (restart your device). I have an iphone 17 Air with wifi ...

fotistso by Fledgling
  • 376 Views
  • 5 replies
  • 0 likes

Best solution 3 network down

BB5 *** area Both mobile data & wifi have been down until 11pm at night. Every night since Monday 19th. I have phone mobile data, tablet data and a mifi unit, All of which are constantly me no Internet. So not only am I paying for something that I ca...

mickh115 by Fledgling
  • 606 Views
  • 1 replies
  • 0 likes

Dodgy call from 01980682132

I received a call from 01980 682132 claiming to be from 3G Mobile and saying my SIM card needed changing because it wasn’t compatible with upcoming upgrades. I immediately felt something was off, so I said I was busy and hung up.The number itself rai...

mrgeria by Fledgling
  • 152 Views
  • 0 replies
  • 0 likes