Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 39929 Views
  • 26 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 14160 Views
  • 2 replies
  • 5 likes

broadband issues

very slow broadband in wf2 for past week3 give you deadline when it will be sorted but just break them 

graham90 by Fledgling
  • 161 Views
  • 1 replies
  • 0 likes

Best solution No Internet on an old device

Hi, I've got an old 4G MIFI device here and have had no Internet for a couple of days when connecting to it.  Is this model still being supported?  I'm just wondering what might be wrong, as all 3 lights are green.  Perhaps it's just getting old?I tr...

Signal issues LL28

Been having weak and intermittent signal since weekend in LL28 area. Got a new phone yesterday and still didn’t improve problem. Still struggling between 2, 3, and 4 bars with occasional 5 and no corresponding improvement. No idea how to resolve it, ...

Gwen93 by Fledgling
  • 168 Views
  • 1 replies
  • 0 likes

Network issues

7 days of network issues now in the IV51 area.Called customer service and was told there was maintenance on Tuesday 24th March which was completed. Reset and rebooted the hub and it works for 10 minutes then fails again. The checker said yesterday th...

Ian77 by Fledgling
  • 204 Views
  • 1 replies
  • 0 likes

Thailand hotspot issue

I am Three Business user and have data passport for unlimited data. I used it in Vietnam with no issue.I arrived yesterday to Thailand. My internet on phone is working. At the beginning I was able to share my internet via hotspot.I have Iphone 14 Pro...

Network

Hi, i just bought a three home broadband , and its running at 10MBps instead of 160MB

Coverage

Morning All,I've been a Three customer (along with many of my family members) for more years than I can remember to be honest and over the last 6 months (almost coinciding with the merger) my signal has been extremely unreliable.  At work, most days,...

WiFi calling not working on Samsung Galaxy A55

Hi all, I have been searching on the multiple posts on here about this topic, but nothing has helped.As the title says I have a Samsung Galaxy A55, its unlocked and has the latest updates done on the 5th of March (Android version 16, UI version 8.0)....

Is the network dow

We have 3 phones o  three network and none of us can make or receive calls also signal bars on 1 or nothing.