Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
My new sim was meant to change to my current number. Did a pac code. So far nothing and the three number is till showing. I turned the phone off and on during say. Also I can’t pair my Apple Watch as it says cannot connect as you already have you h...
Is it possible to cancel my airtime but keep paying for my device? I want to move to Vodafone because of better signal, price plans, and visual voicemail.
Phone is refusing to take incoming calls- goes straight to answerphone without ringing and outgoing calls do not get past "calling", including to 333 support and 123 answerphone mailbox. Have missed multiple phonecalls as a result.I have made multipl...
I have a Three mobile contract that includes a 28 day Roam EU-ATW-ATWX 24M with the contract. I'm going to Europe soon and I am thinking of buying a 7-day Go Roam Europe pass to cover this trip so that the Roam EU-ATW-ATWX isn't used. If I were to bu...
Service internal error when purchasing data pack anybody else same issue?
We have five contracts with Three, my husband, myself and three children. The network has been awful for well over a year now and we cannot use any of our mobile phones in a number of locations throughout the UK. We are terminating three out of the f...
For 2 days now there has been zero WiFi connectivity on my 5G router or through my phone 4g/5g service. The website says there is an ongoing issue in the area. This isn’t acceptable for 2 days, no explanation of when it will be fixed, no customer ser...
I was having difficulty receiving Passcodes from 3 Mobile. I am using a Motorola G82 5G Mobile Phone.. I swapped my SIM card to my old Motorola G8 phone and the passcodes came through without any difficulty. I suppose the next step is to contact Moto...
Is it possible to port my number to another network without cancelling my contract?
Hi and greetings,I requested my old number to be transferred from SMARTY to THREE today. I got a SMS text message that the transfer will be made today using SMARTY's PAC.So my old number and network was cut off this morning, and my account was shut ...
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| 29-01-2025 01:30 PM |
