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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 32261 Views
  • 25 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 11325 Views
  • 2 replies
  • 4 likes

Three UK leeds

I’m experiencing the exact same problem. It’s been a while now and no one seems to care.  The issue I face is in four locations: Park Row, Wellington Street around the train station, Boar Lane and the Hyde Park area. It’s a shame that Three UK isn’t ...

Best solution Three & Vodafone

I've been with Three over 20 years, at my home location there is no Three signal however there has always been a strong Vodafone signal, the tx antenna is located a few hundred metres away.I received a text 10 days ago from Three saying that the netw...

PAC CODE FAILED

Joined three and as others have said my old number hasn't ported after giving them my pac code.I'm now in limbo with a temporary number because of this, they say I've got to wait another 72hrs.Not a very good start to my time with three!

Macca1 by Fledgling
  • 175 Views
  • 2 replies
  • 0 likes

Best solution Visual Voicemail - am I missing something?

Hi all,I recently moved from O2 hoping to have a better experience. Does 3 have iphone visual voicemail or do I need to send a text to get it active? Any advice would be appreciated.Neil

NeilS by Fledgling
  • 383 Views
  • 5 replies
  • 0 likes

Lack of mobile phone signal

I’ve been a customer of 3 for over 15 years.  For the last 3 years I have been experiencing lack of mobile signal for the vast majority of time.  I live in Cheshire and signal is awful.  I travel regularly to the South West and London and my phone is...

Cwill by Fledgling
  • 235 Views
  • 1 replies
  • 0 likes

Best solution Coverage

My signal strength has been done to 1 bar for quite a while now.  What's happening?

Tom7 by Fledgling
  • 218 Views
  • 1 replies
  • 0 likes

No signal no service no connection

Been around 2 months now with on going service issues with my phone. Phone works fine on WiFi but I’m continuously getting no service on my phone. Went into store and they changed my SIM card but still having the same issue. From reading the forum ot...

Chelski by Fledgling
  • 223 Views
  • 2 replies
  • 0 likes

Wi-Fi calling not working

Having the same issue here using iPhone on Carrier settings 50.1. Even after resetting network settings. No carrier settings update offered when clicking on settings>general>about.again, has worked flawlessly for yrs and wifi calling on other network...

GG7 by Regular
  • 388 Views
  • 5 replies
  • 0 likes