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Phone doesn't receive calls from EE network

MizuRose
Fledgling

When someone who is on EE network calls me, they can't get in touch it just goes straight to voicemail but they can message me fine. Same vice versa where if I call them, I just go straight to their voicemail but can message them fine. It will sometimes take 5 to 6 calls before 1 finally connects. 

1 REPLY 1
JonathanB
Community Moderator
Community Moderator

Hi @MizuRose,

Sorry to hear this, it sounds like a really frustrating issue. Did you port your current number over to Three from another provider, or were you given your number by Three?

Just to check is this all EE numbers that you've tested, or a specific EE number you're having trouble with?

Thanks,
Jonathan



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