Phone not working

[Jawad]

Phone is not connecting to network even though showing full bars and 4G only works when connected to wifi. Sometimes connects randomly to network when out but overall not working

[JadeF]

Hey @Jawad 

I'm sorry to hear that you've not been able to get connected to the network. I'll do my best to help.

When did you last get connected? Have you reset your network settings?

Also, if you enter your postcode here, this will give you some insight into the coverage in your local area 

Jade