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Please WIFI Call whitelist this IP Address block 149.107.0.0/19

gerainte
Regular

I have been advised that I need to raise this issue on this site.

Three - Please update your I.P. geo filtering for 149.107.0.0/19 as you are currently blocking WIFI calling from this address space, despite it being geo-located in the UK.

Please update it as its been RIPE updated for a couple of months now, and my customers still cannot make 3 WIFI calls and its driving them mad!!

12 REPLIES 12
thebeesons
Regular

Hi @JonathanB 

My ISP is Wessex Internet - I understand having spoken to them that I am one of a number of 3mobile customers experiencing the same issue when making WiFi calls via their network. I live in quite a remote area with limited mobile coverage, so I'm dependant on WiFi calls. Anything you can do to get this resolved would be much appreciated.

Thanks

gerainte
Regular

This is still an issue. Is customer support a thing of the past for Three?

 

JonathanB
Community Moderator
Community Moderator

Hi everyone,

I've had word back from a colleague that this issue should be resolved now, can you let me know if you're still experiencing these issues?

Thanks,
Jonathan



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