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Poor internet conn

Evelyn1
Fledgling

My Internet connection has not been stable lately

6 REPLIES 6
Anonymous
Not applicable

In order to be able to offer you some useful suggestions you’ll need to elaborate. 

Issthu
Regular

Classic Three

JamesBytheway
Fledgling

Neither has mine. Speeds reduced constant buffering and  struggling with multiple devices connected

JohnM
Community Support Team
Community Support Team

Hello @JamesBytheway,

Oh no!

I will send you over a PM also that I did for @Evelyn1 and it will take you to the team who can support you on the matter.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

John M



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


JohnM
Community Support Team
Community Support Team

Hey @Evelyn1,

This is not ideal!

Let's get this looked into, i have sent you a PM with a direct link to our specialist team who will investigate what is going on and give you the support needed.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

John M



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Elliemac42
Active

The same issue I’m on an unlimited data subscription yet having to use Wi-Fi again !