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Receiving calls and texts whilst abroad

Blurkle
Fledgling

I am finding conflicting answers on the website. 
If you are in one of the 71 countries but don’t want to buy the data packs and have zero spending cap. 
can you still receive calls and texts from UK?

 

Best solution
Best solution
MZone
Maestro

Incoming calls and messages are free when you're in Go Roam Europe & Go Roam Around The World destination. 

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6 REPLIES 6
TimAllman
New member

What if you don't have a plan? I'm on the standard pay as you go, with no monthly fee or add ons. Do I pay to receive calls when I’m abroad?

JadeF
Community Support Team
Community Support Team

Hey @TimAllman 

Welcome to the Three Community Page.

You can find all the information on how roaming charges would affect you as a pay as you go customer here

Thanks, Jade

JonathanB
Community Moderator
Community Moderator

Hi @Blurkle,

Sorry for any confusion. Go Roam passes are for unlocking your allowances, and cover outgoing calls, texts, and using mobile data. Incoming calls and texts are free, so they don't trigger Go Roam. We've recently updated our Roaming Destination checker. If you check the destination out there, you should see a list of all outside allowance charges, and that receiving calls and texts are free.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Belro12345
Fledgling

Hi there. I have a Three monthly plan set up from 2023. It covers everything here in the UK , Unlimited. Can I use my phone in Greece this August for free as per normal,or do I require to pay something. I have a spend cap on of £15. Thanks 

MZone
Maestro
Best solution
MZone
Maestro

Incoming calls and messages are free when you're in Go Roam Europe & Go Roam Around The World destination.