Hi, the 4G and 5G network downlink speed has been very slow since last Friday in my area PE19 *** in St Neots. The speedtest result is Download 0.92 Mbps. Traceroute to tracert three.co.uk is basically unsuccessful:
Tracing route to three.co.uk [92.41.252.3]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 17 ms 26 ms 16 ms 172.25.19.1
4 * * * Request timed out.
5 * * * Request timed out.
6 * * 30 ms 172.25.24.93
7 * * * Request timed out.
8 19 ms 19 ms 18 ms 172.25.3.146
9 * * * Request timed out.
10 35 ms 30 ms * 188.31.255.218.threembb.co.uk [188.31.255.218]
11 42 ms 31 ms 28 ms 188.31.255.143.threembb.co.uk [188.31.255.143]
12 29 ms 28 ms 33 ms 188.31.255.147.threembb.co.uk [188.31.255.147]
13 32 ms 34 ms 29 ms 188.31.255.41.threembb.co.uk [188.31.255.41]
14 * * * Request timed out.
15 41 ms 27 ms 30 ms 172.30.139.188
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Please can we look into and resolve the problem asap as it is affecting me from WFH? Thank you
