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on 17-07-2024 05:48 PM
I recently ported my number from Lebara and received a text confirming it had all gone through… Happy days, so I thought.
Made a test call and all good as showed my ported number correctly. Sent a test text and this is where I am having issues.
When I text, it is showing the temporary number from three. Checked my iPhone and under settings it does show the temporary number along with iMessage etc. Turned all those off and tried editing the number to no avail. Restarted the phone, forced onto another network and back, no change.
Chatted the Three via Online chat and phone but no-one could solve it although someone said that it was being ported tomorrow (hmm).
Not sure where the issue sits as phoning is fine and seems to be a SIM update or something to force the phone to give me my ported number back on the device for texting.
Any ideas as a tad frustrating this one.
Solved! Go to Solution.
on 19-07-2024 09:20 AM
SOLUTION - This fixed my issue on my iPhone and thought I would share around.
Not sure if required as a pre-req but I had switched off iMessage & FaceTime.
I went into SETTINGS - GENERAL - TRANSFER or RESET IPHONE - RESET - RESET NETWORK SETTINGS.
This cleared all my WiFi passwords on SSID’s like home WiFi etc but after it restarted, I was able to go into SETTINGS - PHONE and change the number to my ported number.
I then re-enabled iMessage and FaceTime and all now working correctly.
Thanks to all those that contributed in the community. It’s great to see.
on 18-06-2025 08:49 PM
Brilliant! Thank You for this. I have been trying all sorts nearly all evening. Your information sorted it straight away. Very much appreciated 😀👏
on 04-01-2025 12:32 PM
This worked perfectly for me. Thanks so much
on 23-12-2024 06:36 PM
Hi does this remove all passwords or just like wifi passwords as this is an issue I’m having too but I don’t want to lose all my passwords as I have so many different ones and I won’t remember them all
on 24-12-2024 04:16 PM
Hello @Gibbo,
Resetting your network settings will remove any saved Wi-Fi, Bluetooth, and VPN settings that you have in place.
Any saved passwords for logins on your browsers won't be impacted.
Thanks,
Michael
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 17-07-2024 09:16 PM
A reply from a moderator on the this site https://community.three.co.uk/t5/Network/Texts-sending-from-Sim-number-after-porting/m-p/7704 worth a try
on 17-07-2024 10:44 PM
Always worth a try 😊 but no success… Cheers though Officina.. Wondering if it’s a porting delay from Lebara on something or Three haven’t sent an update to the SIM card itself possibly.. Not that technical on these things
on 17-07-2024 06:12 PM
This may be of some help https://community.three.co.uk/t5/Network/Number-transfer-issue/m-p/21337
on 17-07-2024 08:43 PM
Thanks for sending this link, even though the symptoms are the same that I am experiencing, it didn’t solve it 🤔😢. Any other ideas greatly appreciated.