Wondering if anyone out there can help me. As this has now been going on over multiple months.
I was at a music festival August time and I had the misfortune of having my phone stolen in a crowd. I was unable to have my phone blacklisted and a new sim sent out for about three days.
Have my new sim sorted great. But I have now discovered that someone has taken my sims number and is using it for tiktok purchases using google pay and threepay. Making over a hundred in charges each time my bill is calculated emptying out its credit and sticking me with the charges. There's no way of disabling threepay. And tiktok need order receipts on my aaccount to contact its technical support and refuse to help where im not the one making the purchases. every convasation ive had woth three, you guessed it, are telling me to contact tiktok.
Surely in light of the fact that three can't keep crediting my account after my paying the charges as they did the first month. And the fact I can't pay the expediently higher charges is a case for them to terminate the contract here? The extra they creditor's was supposed to cover my other months until the balence was zeroed out.
Any help on this would be really appreciated as I've had to cancel my direct debit.
