Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

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Have had nothing but problems with three network. Ordered a 4G plus device had problems would not let us watch anything on catch up and slow internet. Always go through to India when I phone and they don’t seem to be able to understand what I am sayi...

New iPhone 14 nd esim card

I am going to receive the iPhone 14 Pro from the USA as a present . When will we be ble to have esim on Three mobile? At the moment I am on Three Mobile but thinking to leave due to that.

Data

Pls I need help I brought this line in a store today I recharge 60pounds I did datav15pounds still I can't use it pls look into it this is the number 07*********

Transfer e-sim

I currently have an iPhone 12 with a 3 esim. I’m getting an iPhone 14 on Friday (bought directly from Apple). How do I transfer my esim to the new device?

MTU for XBOX live mutliplayer gaming on 5g home broadband

I am struggling to get my Xbox to work on Xbox live. Doing some googling it seems that the MTU is too low, it is 1360 and should be about 1385 to be able to work properly. I have rung three who seem to have no knowledge of what an MTU is and have sen...

No 4G or 5G signal?

So here is my problem. Wednesday 4G signal went from 4-5 bars to either 0 or 1 bar, unable to make any calls, use data etc. There is full 3G but my iPhone will not allow me to switch to 3g, and because the phone detects enough 4G signal to display...

iPhone 14 eSim

Apple have announced the new iPhone 14 phones, and the U.S. models are eSim only.I wonder how long UK and European models will have a SIM card?

Speed cut down

Network is going to be crap, internet spet les then 5kb/s with straing 4g+ its fake. Phone lte. Lte +, sims swam swap, phones, is same problem for lots friends, traveled day by day different place aroud uk . Almoust without speed. Its not possible ...

Update on Network Repairs in Enfield London?

Hi. It's been a few months now and there are still ongoing upgrades/repairs to the network infrastructure in the Enfield Borough of London. Is there a time scale when we can expect this work to be completed and full functionality restored? Thanks

Best solution Pixel 6a

Will Wifi-Calling and 4g Calling both work on the pixel 6a if bought from Argos?