Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Anyone use the 3+ app?

Does anyone use the 3+ app? For those who don't it's 3's way of offering customers discounts and offers. Currently there are 13 offers on the app so 3 needs to put in more effort.

Best solution Roaming charges while you are in overseas

What is the best way to avoid roaming charges while you are in overseas?

Rewards for customer loyalty

Hello all, excited to be part of this new community, thanks to three for the invite! One thing I wanted to raise is that I don't think Three adequately rewards loyal customers of theirs. I've always felt envious of what o2 customers get on the Priori...

Netwrok connectivity

Anyone find it really frustrating that the connectivity never works when you need the phone the most?

Best solution text message explaining works in area

So normally I get a message from three when they are doing work in the area and its likely to effect my network coverage but lately I haven't been receiving these and had to then go onto the site and manually find out if there is a problem in the are...

Best solution Phone storage

How much storage do I need, do the newer phones need more? I am not a fan of sending my photos to the cloud but what is an alternative??

New iPhone13

Hi all I purchased the iPhone13 mini last week I’m looking for tips or hidden features as it works differently to my old iPhone 8

How much data do you use?

Just curious as to how much data everyone uses? My contract includes 30GB of data, which I thought I would use a lot of, but I rarely use more than 8-10GB each month due to connecting to the wifi at home (as my Three signal seems to intermittently be...

Best solution 5G coverage

Currently evaluating whether or not it's worth my while in purchasing a 5G capable mobile phone. I live in the York area of England and many of my friends and relatives have 5G mobile phones but it seems the three network is yet to roll out the 5G se...

Network issues with Three

I have experienced quite bad coverage recently both indoors and outdoors when travelling which is quite annoying.I usually used to receive an email from Three about any planned network disturbances in the area but not in the last few months.I was w...