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Unable to make or receive calls.

AndyM1964
New member

As it seems with many others I am unable to make or receive calls since the 3G switch off despite my phone, a Motorola Moto E5 Play, being compatible according to the Three website. I have checked all the network settings & 4G settings are all correct & the operating system is up to date. I have tried my partners  O2 sim & it works fine. I think Three have begun switching off prematurely without properly checking the compatibility of some phones. From reading the many complaints it seem many different models are affected. I am PAYG does this make a difference?

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