Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
No phone signal in Portugal. I arrived yesterday. Assumed roaming was automati.. Have since bought add on on line but have received nothing. Cannot use the app because it is dependent on sending a text message for verificaton, which is useless fo...
We are currently abroad in the US and have purchased sims (have done so times before). My partner has a 60gb one which has been working fine, yet today has suddenly just stopped working. We have been here just over a week & has been working fine up u...
I picked up a sim from Morrisons and bought an unlimited pay as you go data plan, not received a text about activation yet, I can’t use my data says I’ve only got one bar when was t like that before but can send a text. Can I get some help ?
Hi, my work laptop will connect to my partners personal hotspot however when I try to use mine it picks up my hotspot and then says cannot connect to network! Is this an issue with three as my provider?my children’s iPads connect to it no problem but...
Is there a problem with the network in WA10 ***
how do i get 4g mifi to work?? Message keeps telling me additional authentication needed???
My partner has just arrived in Canada and can't add a data passport due to site having essential maintenance. Help
Hello,I am currently on a cruise and I thought I would buy the onboard WiFi to upload some photos online for friends & family. However, I was confused and honestly terrified by the text I got saying it was £6 per MB to use a cruise network!Could some...
Whenever I want to top up and put in my phone no, it keep saying incorrect no but it’s my phone no
I've got a mini 4g router as I work away from home a lot and I can only get reasonable (not good) connection in one area and I travel throughout the UK, what can I do?
| Subject | Author |
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| Subject | Author | Posted |
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| yesterday | ||
| 3 weeks ago | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM | ||
| 14-10-2025 08:33 AM |
