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Unable to receive calls or texts

Zunaid
Fledgling

I recently ported my number from Lyca to Three. Unfortunately since then I am unable to receive calls or texts, can make and send them though. People who call me receive a message stating number called not recognised, however the number does show correctly on my Three account.

I have chatted to advisors online and they have been helpful, told me this is being looked into, but couldn't give any further details or timescales and I am just a bit concerned I may be missing important calls and texts, just wondered if anyone could shed further light on this?

TIA 

 

51 REPLIES 51
MrsB
Fledgling

I'm having the same issue, transferred from Vodafone. Please could you direct me to where I can solve issue? Thanks.

Barbarab6980
Regular

I have ported from GiffGaff and have the exact same issue.  What do I need to do