When is issue getting fixed

[Chrissyboy18112]

It’s been a few days now I’m sick of the trouble I’m having using my sims and mobile Wi-Fi because this issue when are the issues in my area getting fixed it’s a joke now g2

[SCottytoohotty]

Hi I have my three dim on monthly rolling....as I am getting practically zero Internet I putvan ee sim in my unlocked phone..took 2 minutes to set up..I got 150gb for 20 quid to last the month...signal went from 0.01 with three to over 30 lol..I'm going to use the ee until three gets fixed...as usual no specifics about the issue lol just "we are working on an issue....7 days and it may be fixed"..been like that for 9 or 10 days...going to.petmanently switch to ee as I only have rolling 1 month contract with three...their service has been good for years but lately its horrendous....here is a suggestion three....just be honest...if u have an ongoing issue that is difficult to sort just say so...but no...the support team says the same thing...a general answer...no specifics....it may be that the signal never returns....I was only getting 10 maps anyway...which was adequate...think I'll pay 2 quid more for ee rolling and end three...unless a miracle occurs and they say specifically what issue they are having.. lol in Glasgow area

[Gus3332025]

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@Chrissyboy18112 wrote:

It’s been a few days now I’m sick of the trouble I’m having using my sims and mobile Wi-Fi because this issue when are the issues in my area getting fixed it’s a joke now g2

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Same, just getting runaround.

[Geluk]

Place your postcode in here to see if local issues:

https://www.three.co.uk/support/network-and-coverage/coverage?tab=2#tabs-c2d0d12ce8-item-2988999184-...

Mod note: link updated

[Chrissyboy18112]

Yes I have done this it says their am issue it’s been like that for days now I can’t get doing anything with my data yous need to seriously fix this issue instead of giving people the run around 

[PeteG]

Hello, Chrissyboy18112. 

It's disappointing to hear you're having issues with your connection. This space is a Customer Community where users get to talk to each other. No one here is attempting to give people the run around, but just trying to help with the tools and information that is available here. 

If you'd like to speak to the team directly about the issues you're having, and get advice about it, you can reach out to the Support Team directly and they will be happy to help you with that. They might be able to gather more information than what is available on the website as well. 

Pete. 

[Chrissyboy18112]

Already have getting told it’s issue in my area it’s been this way for five days now it’s getting to point I’m thinking about leaving three