WiFi calling not available

[keith1]

My 3 sim does not have WIFI calling anymore? it did have but not now. I have 2 sims in my phone one from 3 and one from tescos mobile. the Tescos does have WIFI calling. I have tried Airplane mode, rebooting phone/router etc.and still no good! I have a Redmi note 13 pro plus with all the latest updates As I have a very poor signal at home this makes my 3 sim virtually useless.

[MichaelP]

Hello @keith1,

Thanks for getting in touch, and I'm sorry to hear you can no longer access Wi-Fi calling. 

Do you recall when this stopped working? Also, if your Three SIM is in SIM slot 2, please try this in SIM slot 1 to see if this helps.

Please also try resetting your network settings. You can do this by completing the following steps:

Settings >Connection & Sharing >Reset Wi-Fi, mobile networks, and Bluetooth > Press Reset Settings > Ok

Please note: this will remove Wi-Fi and Bluetooth history/passwords.

Thanks,
Michael