Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Best solution No push notifications when connected to wifi

Hi ,I have a ZTE MC801A router which i recieved from three when i signed up to the 5g hub internet when i moved into my new house. Since then i have not recieved push notifications through to my phone, neither has my girlfriend. When we disconnect fr...

Still no 5G with NR5103

My router has updated to the .12 firmware but still not getting 5G, only 4G This both the same at my house and my dad's except he gets 4G+. Any suggestions?

MJW-GTR by Active
  • 6789 Views
  • 33 replies
  • 1 likes

5G mobile broadband keeps disconnecting.

Up until yesterday I've had relatively small issues.This though is pushing me over the edge. I have a ZTE MC801A providing me with 5G at between 150mbps but I've recorded up to 198mbps.I discovered that on my Xbox my NAT type was set to strict becaus...

5G Home Broadband - Worse than using hotspot

I’m making this thread as a call for support and a review on my experience on using the 5G Home Broadband setup for gaming. Absolutely terrible! I can’t complain about the download speeds, but my main issue is the ping is so inconsistent and is worse...

H4MZ4 by Regular
  • 17757 Views
  • 10 replies
  • 2 likes

NR5103E not working

 Received my 5g hub in November which worked fine. Woke up today and can’t connect to the internet.  I’ve tried reset, rebooting and turning it off and then on again.  

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Lisa22 by Fledgling
  • 818 Views
  • 1 replies
  • 0 likes

Internet keeps losing conned

Every morning my router has lost all signal, I have to power off and back on is anyone else having this problem ?

Dazzar by Established
  • 941 Views
  • 3 replies
  • 0 likes

5g Router Losing Connection

Hi. I’ve had a Three 5g router model number NR5103E for almost 2 weeks now. Really impressed when I first got it. Speed test showed 750mb/s. Unfortunately it drops out maybe twice a day and I have to power off and on. At the moment that’s no big deal...

Tink54 by Regular
  • 3073 Views
  • 5 replies
  • 1 likes

Home and Mobile Broadband issues 22/11/2022

Hi everyone,We’re aware some of our Home and Mobile Broadband customers are having trouble accessing internet services today, despite the connection showing as available.We’re working to access and fix the issue as soon as possible and will post furt...

StephR by Employee
  • 957 Views
  • 1 replies
  • 0 likes

My 4G+ mobile broadband hub is extremely slow

Hello,I have recently signed up for a 4G+ mobile broadband as it is advertised as fast and can go up to 600 Mbps. However, the max speed I'm getting is 9 Mbps and sometimes it wouldn't even provide internet access. I'm not even 1 month into the contr...

Quixotic by Fledgling
  • 10854 Views
  • 5 replies
  • 0 likes

Mast work ongoing

How long is it going to take for the mast repair in S73. It’s been about four weeks now and I’m still getting we are working on the mast .Signal is going from 4G to 5G  From 1bar to full then off 

Jc48 by Fledgling
  • 1515 Views
  • 2 replies
  • 0 likes
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