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5 day investigation

I have had long term issues with my 5G broadband connectivity, having to do a hard reset probably 5 times a week!Tuesday last week it would not reset so an exchange was organised for Wednesday   I had a text Wednesday from the courier saying there’s ...

Loutree by • New member
  • 20 Views
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Breno

Good morning, I made a wrong plan, I thought it was connection and internet, but it's only internet, could you cancel and give me the same number and make a plan with connection and internet?

Coser by • New member
  • 19 Views
  • 1 replies
  • 0 likes

EERO Limiting download speed!

Nice problem to have, If I just use the external moden into my Dell 8950 I get well over 1Gb, but using EERO i'm capped at 1gb. https://www.speedtest.net/result/18760023325.I would consider a better router, but I'm moving and coverage shows 150meg ma...

Terrick by • Fledgling
  • 14 Views
  • 1 replies
  • 0 likes

Impossible to cancel account!!

I have purchased 2 mobile phones from 3. Contracts ended on both but payments continued to be taken at the same amounts even though we have paid off the accounts. When I queried this I was told to register with the loyalty penalty claim which is curr...

Best solution 3 network down

BB5 *** area Both mobile data & wifi have been down until 11pm at night. Every night since Monday 19th. I have phone mobile data, tablet data and a mifi unit, All of which are constantly me no Internet. So not only am I paying for something that I ca...

mickh115 by • Fledgling
  • 109 Views
  • 1 replies
  • 0 likes

Return of 5g Hub - nightmare

Seriously... How do you return this 5g Hub. No email with instructions, no returns label... "We'll send you details of how to return it separately"....WHEN? To arrange getting a returns envelope sent to you, or book a pick up, please 'get in touch'.....

Difficulty in reaching 3 customer services

I wanted to report my lost SIM card and order a new sim. I couldn’t get a customer service person on the phone as it was going I circles on the automated system. I had no other option on their automated system to order a new replacement sim, the only...

Dilip by • Fledgling
  • 93 Views
  • 1 replies
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