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A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

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Signal strength on South Skye

The signal strength on the South of Skye, Scotland iv44 8re has dropped away to allmost unusable in the last week.  We have 3 broadband.  The signal issues on the app states an issue in our area that is hoped to be fixed shortly.  But no other detail...

Angels by • New member
  • 17 Views
  • 0 replies
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Is this a scam?

I have received emails from several people recently, forwarding "Please sign your Device Plan Agreement" emails that they've received from Three. I think these people are being scammed.The emails were sent to promotions@3***.comI own the domain 3***....

jefff66 by • New member
  • 18 Views
  • 0 replies
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ABHORRENT customer service trying to port in.

I am IN SHOCK at how poor the experience I am having so far. I just signed up for THREE and trying to port in a number from Giffgaff.Firstly Friday and Saaturday the site was basicaally down, nothing was loading.Late on Sunday night, right after MIdn...

ovcovc by • New member
  • 14 Views
  • 0 replies
  • 0 likes

Motorold E13 not working since 3G switch off

I have a Motorola E13 Android phone (https://www.phonemore.com/specs/motorola/moto-e13/). It used to work perfectly...But since 3G was switched off in my area, I am unable to make or receive calls. The only exception is that it works when connected t...

Text saying missed call from three

Had a couple of text messages saying from three but nothing on call logs, is this legitFrom Three: 2 missed call(s): 447377656421 (1) 2024-10-15 14:04 447377656421 (1) 2024-10-15 14:08 Press 'call' to return the call.

Robti by • Active
  • 17 Views
  • 0 replies
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Can't sign in online

I was on PAYG for years then switched to an £8/m plan. Although the phone is working fine, when I try to logon I get the message no lines found! After long periods on chat and eventually on phone to two operatives, they can't seem to help me! there m...

OjC by • New member
  • 15 Views
  • 0 replies
  • 0 likes

Whole network speed issue

Having contacted 3 two weeks ago and being reassured that recent work had been carried out locally, I’ve had to contact them again today for an update. The previous advice was that the issue had been resolved and to keep restarting my devices to see ...

Griz by • New member
  • 53 Views
  • 8 replies
  • 1 likes

Pay as you go roaming in Mexico

Hi,I just switched to Three and for time being I'm testing coverage, so I have Pay As You Go with 10MB data pack. However, I'm going to Mexico very soon and I don't really see an option to buy additional data pack, pass, etc. I found an info that 1MB...

Kasmar by • New member
  • 51 Views
  • 0 replies
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