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A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

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Community activity

What is my Username of my Home Broadband!?

Hi everyone, i have recently got a 3 Home Broadband device, and it's showing me a beautiful speed of 1.92 MBPS download, and 2.2 MBPS upload speed. And, i am trying to login to broadband to manage it but it's showing me the error of incorrect usernam...

When travelling abroad in Spain I can't use date roaming

Hello my dad has a contract SIM and a Google pixel phone and has not been able to use his mobile data. He can see 5G and 4G with the sister company and the R signal and everything. But when we search the internet provider use data it doesn't work. Th...

£350 Charge after Returning Router

 I took out a 5G router contract with Three on  23/10/24 and cancelled it on 21/11/24, within the 30-day cooling-off period.Around 03/12/24, Three sent a returns bag. I returned the router around 12/12/24.Despite this, I've been charged £350, with Th...

Something new is brewing on Three+…

Hi Everyone, We’re delighted to introduce the new £1 coffee network from Three+ – Whether you're craving a cappuccino or holding out for a hot chocolate with all the toppings, Three+ is your pass to £1 drinks at 100s of local cafes! Everyone loves a ...

£1 Coffee.jpg
JonathanB by Community Moderator
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Porting Issue

Hi there.This seems to be a common occurrence when people port their number over. I’ve reached out to 3 support and it’s already been escalated. Basically I switched from Tesco to 3 and I provided a PAC code to transfer my number. The number has now ...

Ready to Roam in 2025?

Spring has finally sprung and as we look ahead to the Easter holidays and beyond many people’s thoughts will turn to travel abroad.  Wherever your wanderlust takes you, you’ll want to remain connected, so we'd like to take some time to talk about how...

blog-roaming-cover-1690x1100.jpeg
JonathanB by Community Moderator
  • 24 Views
  • 0 replies
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No internet

Internet has not been working since yesterday afternoon in HX3 area does any body know if and when it will be fixed? 

ShaunR by Fledgling
  • 55 Views
  • 1 replies
  • 0 likes
How to use the community

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About Three Community
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