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FaceTime not working

My phone number isn’t alloweing me anymore to FaceTime people or receive face times , I have service and can call on normal , I tried resetting everything on my phone , reconnecting the number to iCloud and to face times it accepts it but won’t let m...

Charges and data usage

Absolutely fuming, was going to Europe for 4 days so bought a weeks pass for £12 so I didn’t use my data and also bought to additional bolt ons at £5 each.came home and not got any data left and been told I have used it all whilst away and need to wa...

Serious problem with ZTE MF-286D

OK, the saga goes on. After hours repeatedly contacting the Indian support team and literally having to explain everything from scratch every time (VERY annoying!)  They failed to solve the frequent internet disconnections. They agreed to take away m...

Mounting 5G hub on an aerial pole

To try and get above treeline the best location for my 5G external hub would be to attach it to a TV aerial pole, fine hub comes with a pole mount kitBut the pole mount kit is designed to mount to pipes up to to 80mm  the aerial pole that I wish to a...

MymsMan by • Fledgling
  • 44 Views
  • 1 replies
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Fraud device plan bill

I have got a bill through for a device plan which I didn't sign up for or have 4357468 can someone get back to me or call me to sort it out. 

Ahj3gt by • Fledgling
  • 86 Views
  • 4 replies
  • 0 likes

Problem with bills

I've been struggling with paying a bill for a week now. I made a bank transfer to my 3G account last Friday, February 28th, but the bill payment of £166.20 has not been made yet, which is really annoying. I put the customer number in the transfer ref...

3862722 by • Fledgling
  • 48 Views
  • 2 replies
  • 0 likes

Cash credit refund -- please help!!

I requested a refund on my cash credit on the live chat (I only added cash credit so thst I could buy a data add-on, but when I tried to buy a data add-on with my cash credit it wouldn't let me). They told me I had to call the helpline. So I called t...

Bill carrying on after 2 year contract expires

Hi, I purchased an iPhone for my daughter and had been paying £56 monthly. I realised recently that I had been paying for an extra 4 months past the end of the contract. I spoke to THREE today and they are saying that they would not refund the extra ...

Chris9 by • Fledgling
  • 70 Views
  • 1 replies
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Porting issue - ported number not accesible

Hi,Transferred to Three.Provided PAC code and number I wanted porting upon time of requesting a sim only contract. I registered my account and inputted sim in phone before 17:00 the day before the transfer day. I have an iPhone. The number shown on m...

What is my Username of my Home Broadband!?

Hi everyone, i have recently got a 3 Home Broadband device, and it's showing me a beautiful speed of 1.92 MBPS download, and 2.2 MBPS upload speed. And, i am trying to login to broadband to manage it but it's showing me the error of incorrect usernam...

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