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on โ04-22-2023 01:55 PM
Hi, I canโt find anyway of removing the adult content filter in the My3 app?
anyone know how to do this?
Solved! Go to Solution.
on โ04-23-2023 03:29 PM
iPhone 14 pro max with the latest IOS and yes latest app version, anyway itโs sorted now, did it via webchat..
Thank you sc1999 for all your help ๐๐ป
on โ04-23-2023 11:38 AM
Just called 333 to get them to remove the bar, but it says theyโre closed.. supposed to be open 9-6 today! ๐
on โ04-23-2023 01:41 PM
Ok I see now, where your circle with a head and shoulders is, I have an envelope that has messages! I donโt have the circle with the head and shoulders! ๐คท๐ป
on โ04-23-2023 01:48 PM
Have you logged in? Near the top should be your phone number and below that is: "Login to this account". Click to login and you should see the icon.
on โ04-23-2023 01:59 PM
Yes Iโm logged in
โ04-23-2023 02:01 PM - edited โ04-23-2023 02:02 PM
When Iโm logged in, where the envelope is it changes to 3 vertical lines, top right hand side, and underneath three dots.. itโs not in any of those options
โ04-23-2023 02:16 PM - edited โ04-23-2023 02:18 PM
Well I don't have a clue. My only other thought is if you have the latest version of the app. It just occurred to me but what is you os I'm using android. This should have been my first question.
on โ04-23-2023 03:29 PM
iPhone 14 pro max with the latest IOS and yes latest app version, anyway itโs sorted now, did it via webchat..
Thank you sc1999 for all your help ๐๐ป
on โ07-17-2023 11:40 PM
How torn off adults content?
on โ07-18-2023 01:16 AM
ios or android?
on โ12-16-2023 09:55 PM
I'm having exactly the same problem.
I have a three 5G broadband hub and cannot figure out how to disable the adult content filter. I've even had to go to the whole faff of having the remove the three sim card from the hub and insert it into my phone (I do not have a three mobile phone contract) in order to recieve the six digit code to create an account. And now there is literally no option showing where i can disable this blasted filter.
If i go to the the black circle option (my3 account) it then provides a link to 'manage account' and there is naff all there to switch off the adult content filter. It really should be this difficult. What am I doing wrong?