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Can’t excess my account

Mikeyhughes
Fledgling

I’ve been cut off I think but when I try to get on my account it sends a code but I cannot get texts or emails and I’m trying to get on it to pay. I’ve just registered on this app but it won’t accept my password HELP

2 REPLIES 2
sc1999
Local celebrity

Hi, call 333 from your mobile or 0333 338 1001 from other phone and they open at 8am. Also when trying to log on is there an option to be emailed the code?

JonathanB
Community Moderator
Community Moderator

Hi @Mikeyhughes,

Did you manage to make contact with customer services as @sc1999 suggested? If you're still having any issues making contact please let me know, and I'll do my best to help.

JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.