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on 12-27-2023 10:44 AM
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on 12-27-2023 11:09 AM
Hi, this is a community made of 3's customers. There are a couple of moderators who dip in-and-out irregularly. We are unable to fix your issue as we have no access to customer accounts and, even if we could, we have no idea who you are and please don't publish personal details here.
I assume that you have searched the 3 website but here are a couple of links that may help:
#Go Roam | Roaming in 71 destinations | Three
Go Roam Around the World (three.co.uk)
Depending on whether you are payg or monthly affects what you get. If you have credit and roaming turned on then you should connect for £5 per day as NZ is a go roaming country.
You can call customer services from abroad (standard roaming rates apply) +44 7782 333 333