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Conversations

Go Roam

Ordered my go roam 7 day pass yesterday and no email received i received a reference number order #********Can anyone check this out and confirm this is activated as I travelling this morning and unable to use web chat

KD090 by Fledgling
  • 507 Views
  • 1 replies
  • 0 likes

LIVE CHAT CLOSING A CHAT WHEN I ASK TO LEAVE THREE.

Useless home broadband for months I want to leave due to pitiful speeds, tried live chat which offered improvement completed by October! then chat closed. I want to speak to somebody from three broadband!!!! This is insulting how they treat customers...

1826 by Active
  • 1756 Views
  • 5 replies
  • 0 likes

Contacted by three

Hi , I received a message from three saying the adult content had been turned off on my account and I had not changed this , I then received one saying my spend cap had been changed to unlimited and I had not changed this either Is this anything to b...

Ldavis04 by Fledgling
  • 1176 Views
  • 3 replies
  • 0 likes

Add-on texts

Hi I’ve today received a load of texts along the lines ofHi there,We've changed your Spend Cap to £99,999.It's already kicked in, so you're good to go.First you've heard about this? Let us know right away: three.co.uk/contact-usI’ve not ordered any a...

Discokev by Fledgling
  • 1140 Views
  • 4 replies
  • 0 likes

Best solution Cherkhan

 Hello Can anyone help me with this? I’ve recently bought a new apple watch and when I try to set-up mobile data it says “E53306-Your airtime plan is not compatible with the Smartwatch Pairing service”. I wonder

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Cherkhan by Fledgling
  • 525 Views
  • 1 replies
  • 0 likes

Cannot login to My3

Hi, I had a 3 pay as you go account and was offered a contract sim so I took the offer but if I wanted to keep my existing number on the pay as you go account I had to Port to another provider and port back to 3 so my number transferred from Vodafone...

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Charged 9 times for Go Roam pass

In March I was charged 9 times for a 14 day Go Roam pass for the EU whilst on holiday. I contacted Three who told me that they would investigate and it would be resolved. When this did not happen I contacted Three again, who told me they would invest...

App saying not connected to the internet

Hi all, I have just joined three payg and downloaded the app. I am trying to go to my account however I keep getting the error "you're not connected to the internet" when I most definitely am. Apart from the delete and reinstall, any other suggestion...

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