Thanks for getting in touch. We understand this'll be a concern, and we're keen to sort it for you asap. Can you clarify whether it shows if you've got a cash credit balance, and if so, are you able to rely on that until your renewal date? Does it show if you have any active data packs? If so, are you able to buy an add-on? Thanks.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
