Forced apps after Software Update

[mlandsburgh]

Absolutely disgusted by Three's latest money-grabbing scheme that forces game downloads after a Software Update.

As has happened with all software updates in recent months, when the latest Samsung/Android update happened this morning, Three forced me to review app suggestions.

I was irritated but expecting that, so went into it, unticked everything, and was about to Confirm, when I realised 3 apps didn’t have a box to untick and were called "essentials".

Sure enough, when I closed that menu, MistPlay, Solitaire, and Blackjack were slowly installed.

I immediately held their icons and uninstalled them again.

I have been carefully managing my storage and I have been avoiding new games for my mental wellbeing (to minimise screen time and distractions). It's annoying being asked about apps every update, but I can handle it. Being FORCED to take apps I don't want (presumably because Three gets a cut of the ad money) is horrendous customer service.

3 lessons for Three...

1. Stop forcing people to review games every software update - it's a stressor for people with limited digital skills.

2. Never force games and payment based apps onto people's phones. You are legitimising apps that look like scams (even if these 3 weren't) and are just asking for people to be harmed when they unwittingly get into difficulty.

3. I manage my storage. I manage what I need my phone for. Get your mits off my phone content 🤬

[Hadenough]

This is definitely a 3 issue FACT. I don't have a Samsung phone. I get this issue every time there is an Android update (updates are controlled by the carrier). 3 do push crapware onto personal phones. I'm sure this must be a privacy/GDPR breach, 3 need to answer this issue not moderators who are either mistaken or lying, either way if you don't know the answer to this issue, don't make something up.

[DaveH6018]

Thee have started hding appcloud, so this is only for the tech users enable developer options - download acbridge.apk(let chrom install it- remove when finshed) and adb appcontrol on your pc,  it will leet you remove appcloud and anyother app you want but becareful you could delete a much needed app, if you have to ask queestions about the above then its probably a good idea if you just leave it alone 

[Gamble]

Everyone just do this!

I've had Samsung since the S10 and never had this issue! I usually buy direct from Samsung, but this time I got from Three as there was a good deal, and low and behold random apps keep appearing on my device.

I did the above (which is extremely easy) and I installed App cloud which is a "Hutchinson" app... Hutchison being a 3 company. So it is a 3 issue and it's diabolical that they're installing apps on our phones. 

I won't be using 3 again after the contract is done due to this.