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on 08-15-2024 11:12 AM
When I log in I can see no way to add my 2nd 3 PAYG number, and can only see a/c balance
for my primary number. Why is this so difficult\ not an option?
Solved! Go to Solution.
on 08-16-2024 05:40 PM
Hello, Geluk.
If you have two accounts, they would normally need to be managed separately, using separate My3 accounts. If you're looking to manage them both under a single My3 account, you would need to have the accounts merged together.
You can do that by speaking to the Support Team on that. Once the team merge the accounts, you can manage the numbers under a single sign on.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 08-16-2024 05:40 PM
Hello, Geluk.
If you have two accounts, they would normally need to be managed separately, using separate My3 accounts. If you're looking to manage them both under a single My3 account, you would need to have the accounts merged together.
You can do that by speaking to the Support Team on that. Once the team merge the accounts, you can manage the numbers under a single sign on.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.