on 22-07-2023 11:38 PM
Hi! I topped up my account with £10, but when I try to get the £10 Data Pack, the app asks for my credit card again. They say I can use my cash credit, but I don't see this option anywhere. Can someone help me?
on 07-08-2023 02:27 PM
I had this same issue until I realised that you can only "use the cash credit to buy" option if you start the data pack "today". Hope this helps.
on 23-07-2023 07:40 PM
@Jordan022
I use "Convert credit to Add-ons" on the PAYG app ; that works for me. However, the app can sometimes be temperamental, so do keep trying.
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