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Conversations

Two factor identification

How does one get rid of two factor identification? I manage my mother's affairs as attorney and need to log in to see her bills. She cannot "do" text messages; most of the time she cannot actually make or receive calls on her mobile - but it is a sec...

Samsung Galaxy Watch Plan issue

Having an issue with My Samsung galaxy watch 5 LTE and setting up a Smart Watch Plan.I started the setup process and all was going fine and it said "Setting up service". I went to bed and in the morning I went back onto it and it said Unable to start...

Screenshot_20230524_001432_Galaxy Watch5 Manager.jpg
Jm1tty by Fledgling
  • 2177 Views
  • 2 replies
  • 0 likes

Constant texts from 3

I am receiving multiple texts from 3 about roaming charges. I have had 21 texts in last 24 hours. How do I stop them? 

Peterc by Fledgling
  • 4136 Views
  • 10 replies
  • 1 likes

***@gmail.com

How much more do I need to tell you so that you can deal with my problem! you have to take care of your customers!!

Aljona by Fledgling
  • 2668 Views
  • 3 replies
  • 0 likes

paid my bill but says it’s not been paid

so on my bill there’s 2 sim cards my dads sim card works but when i try call it just says i have an outstanding balance of 23 pound but when i check my allowance it’s says i have “all you can eat calls all you can eat data and all you can eat texts” ...

oralando by Fledgling
  • 3650 Views
  • 2 replies
  • 0 likes

Buy again

Good day i buy add on 10gb expire on june 12 2023. But my data nearly finish. Can i buy again 10gb add on. At the same month. Tnks for answer

Three App not working

Hi all im a returning customer to Three, just got new phone and sim yesterday and set it all up.Ive discovered on the phone, whether app or browser i cant login to the three app or my account, i get a red exclamation mark in a triangle saying somethi...

GrayG by Regular
  • 20055 Views
  • 18 replies
  • 3 likes

Swapping two numbers between Three sims

Hi, I have what I feel is a simple request but is turning out to be a trickier request that thought. I have two sims with Three, one is on a rolling monthly contract(SIM1), the other is a free PAYG (SIM2). I am happy with my current deal on SIM1 but ...

kdlthree by Fledgling
  • 4528 Views
  • 5 replies
  • 0 likes

Broadband Account

Thought i would try out the 4G+Hub,so ordered one, the next day THEY! arrived, yes 3 x 4G+Hubs, rang Three ti let them know what happened, ok so after 40 minutes on the phone it was decided that i would choose one and a sim card to go with the hub wi...

Garygsax by Fledgling
  • 1265 Views
  • 1 replies
  • 0 likes