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08-24-2023 01:36 PM - edited 08-24-2023 01:38 PM
I'm living on the Isle of Man and for the last 3 years service has been great. However 3 months ago this changed 😭 I'm being charged for roaming when the 3 website says it's excluded from charges, and I've double checked and it should be included in my allowances. I'm now paying extra and every time I contact support they promise me it's fixed then I look at my bill and there's extra on it not just for data but for calls and texts too. Can anyone help me 🙏 I'm at a loose end what to do. My nephew in visiting on his 3 contract and he can't get service either 😭
on 08-24-2023 01:45 PM
Send a pm to Jonathan, you can find the details here. He dealt with the last IoM issue.
https://community.three.co.uk/t5/user/viewprofilepage/user-id/6