Live chat

[Hogga99]

How to get on live chat using data 

[Hogga99]

I've tried everything just don't seem to be able to get on chat with the network 

[JonathanB]

Hi @Hogga99,

Can you explain a bit more what you mean in terms of "nothing happens", or that you don't seem to be able to get on chat with the network? I've tested 3 different browsers and 2 different devices there and the digital assistant to start a chat works fine on all of these.

If you can help us understand a bit better what the issue is, we'll do our best to help.

Thanks,
Jonathan

[Hogga99]

 when I press the live chat nothing happens the button goes a different color for a second that's all

[JonathanB]

Hi @Hogga99,

That's really strange, the chat function is definitely working in general so there may be something in your browser settings which is blocking this. Are you able to test any other browser or device?

Thanks,
Jonathan