Merging accounts

[LisaW]

I am the main account holder my 2 daughters have phones I pay for and I want to merge their numbers onto my account. I was told I need separate emails for each number as security…. I have tried to merge my daughter’s numbers to my account without success. Can anyone please help ? Lisa 

[PeteG · Accepted solution]

Hello, Lisa. 

To have the accounts merged, they will all need to be in your own name. If any of the contracts are in someone else's name, that contact won't be able to be merged. 

To get the accounts merged together, you will need to speak to the Support Team in order to make the request. 

Pete. 

[MZone]

Contact Customer Service here as we have no access to your account as it’s a community forum.