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I found out today that I had 2 Add ons active on my plan since 2021. I was on an unlimited plan paying £30/month I was told I had a 1GB & 3GB add on active on my account auto renewing without my knowledge. An additional £12/month! How and why would t...
Hi, I’ve recently had a missed payment added to my credit file as of the 10th of march even though the bill was paid on the 28th of feb. I’ve spoke to someone on the chat function who has stated that this is due to a change in the billing cycle makin...
Today I have failed a credit check when I went to upgrade as my contract is ending . Does this now mean I’m no longer a three customer ? Been with them for years
I can't top up my phone says there issues
Ordered a couple of Three £5 monthly sims. Instead today received an iPhone 15 max pro. Shortly after receiving it the phone rang and someone claiming to be from Three asked if I had received the sims. I said no and explained what I had received and ...
When will I receive my phone bill
Hi my dad is very poorly and doesn’t use his phone anymore. He has a 3 sim and has recurring payments taken out his account but he does not know the login details to cancel these payments and can’t do it through his bank. How can we sort this for him...
Please can Three confirm 1. Would your upgrades team ever call to offer a discount/offer2. What number would they call from?I get mobile numbers and 0121 numbers calling me a lot
Hello 3 I have not been able to make calls for two weeks now, but I can only receive calls but can't call out
Still confused about what plan I'm on. I was happy with the last one but they want to keep you locked into contract, I guess.
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| Subject | Author | Posted |
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| 4 hours ago | ||
| yesterday | ||
| Monday | ||
| 03-01-2026 09:51 AM | ||
| 17-12-2025 01:45 PM |
