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Mr

mohammedt
Fledgling

I lost my SIM card and trying to get a replacement, Could you please assist me? Thank you

5 REPLIES 5
Anonymous
Not applicable

You need to either call customer service from another phone or go into your local Three store with either your driving licence or passport and pick up a replacement. We are mostly customers on this forum but hopefully you’ve been pointed in the right direction.

sc1999
Local celebrity

If you are pay monthly you can request a replacement online.

https://www.three.co.uk/support/sim-support/sim-replacement#formPage

Anonymous
Not applicable

Good point. Totally forgot about that. 

sc1999
Local celebrity

3 questions to ask: monthly or payg, android or ios and phone or broadband? People assume we are phsycic.

Anonymous
Not applicable

Perhaps tarot cards would help!😉