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Data pack

Does anyone have the same problem buying a data pack after you top up with a voucher have to try multiple times to buy the pack to work 

Jade1975 by • Fledgling
  • 596 Views
  • 1 replies
  • 0 likes

Caffè Nero code says already redeemed

For the past 3 week and occasionally before that, when I have tried to use my Caffè Nero £1 QR voucher, I have been told that it has already been redeemed. It definitely hasn’t. Please could anybody advise why this is happening. 

lauwra by • Fledgling
  • 783 Views
  • 2 replies
  • 0 likes

Competition numbers

My phone won't let me send texts to any number where there will be a charge. Like a radio station or tv competition line. How do i change the settings?

Fraud

I want to know who else have access to my Three app, because recently somebody got access to my Three app and used this app to cut off my sim card service and order for themselves an e-sim card, also since there were my bank account details in the ap...

Sina by • Fledgling
  • 643 Views
  • 2 replies
  • 0 likes

Trade In Payment Delays

Upgraded last month and sent old device off for trade in as offered £90 for it, not a huge sum but was only going to keep in th edfrawer as a spare so why not have some cash back instead.  Posted as soon as I received the box and a little over a week...

Best solution Do I need to cancel my direct debit when my contract ends?

Hi, do I need to cancel my direct debit when my contract ends? I've read online that money can be taken up to 38 days after my number has moved to another provider, but I want to make sure I am not charged for another month. I also read that if you c...

La2 by • Fledgling
  • 2468 Views
  • 4 replies
  • 0 likes

Continuous Direct debit when contract has ended

Three continues to debit me despite my contract for an iPad coming to an end in June 2024. I went into their store to inform them that my contract had ended, and I took a SIM-only contract in 2024.  However, Three failed to end the contract on their ...