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New 3 Mobile App won’t load account details

Timrivergod
Regular

Hi since updating the 3 mobile App I can’t access the account details just get a white screen. iPhone7+ 15.8.3 IOS loaded. 
App opens OK 
Any advice would be appreciated. 
cheers Tim

30 REPLIES 30
PeteG
Community Support Team
Community Support Team

Hey guys. 

This is currently being looked into. In order to help us narrow down the cause and identify some of thee behaviours or the issue, if any of you are willing to do some testing on Saturday, and possibly Sunday, please drop me a PM and let me know, and I'll get back to you with some of the things we need checked. 

When messaging me, please include a quick confirmation of which issue you're actually having, as it's varying slightly among users. 

Thanks guys. 

Pete.



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