Pay monthly contract continuation

[AM10]

My husband has a three account on a monthly contract and has gone abroad to work for 5-6 months in New Zealand. He has had to remove his sim from his phone as he has been provided with a New Zealand sim and number to use while he is there. As long as we continue paying the pay monthly invoices will his number remain active.

[JonathanB]

Hi @AM10,

Yeah that's right, we won't disconnect a number that is on Pay Monthly without you asking us to cancel it. It will just roll on the same terms, or if the plan is withdrawn we'll give you notice and move you to an equivalent rolling plan. If you've went outside the contract term, you may wish to speak to us about moving to a SIM only till he's back, in case that's cheaper.

Thanks,
Jonathan

[Geluk]

He must use SIM at least once every 180 days, or number will get reallocated.

[sc1999]

That's payg not pay monthly, but if he makes a call every 5 months just to be safe.