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on 09-18-2024 12:02 PM
Cannot get into my account vier my3 app or website to top up, both won’t let you login to access your account balance just goes blank when trying to do so. Is there a problem with the three network at the moment?
3 weeks ago
Hi, I am still getting blanks screen?
what’s happening!
2 weeks ago
So am I even after installing the latest update
2 weeks ago
Hey @Chris13,
Sorry to hear you're still unable to access your account.
Could you advise the make/model of your device? Did you update your software on the device already? Have you tried both the app and website?
Thanks,
Kate
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3 weeks ago
It happened to me on my iPhone. I resolved it by installing the latest iOS to 17.7
on 09-30-2024 08:55 AM
Same problem here, and it’s been a couple of weeks at least…
on 09-28-2024 07:34 AM
I am still getting this after a week. Has three not resolved this issue at all??
on 09-28-2024 09:51 PM
I too have had this problem for the past week
on 09-26-2024 11:11 AM
Hi @Jfisher46, @Chris13,
Sorry for the disruption this has been causing. Are you still experiencing these issues logging in today?
Thanks,
Jonathan
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a month ago
Still getting a blank page when trying to view account - using iPhone 12 mini
on 09-26-2024 11:29 AM
Hi i am still having the same issues with the three app & website in trying login to my account just goes white blank everything i try seems to be a prob everytime. The issue needs sorting asap.