I am trying to create a new account but it does not recognise my phone number when it needs it for a one time pass code. How can they not recognise their own number on the system. Anyone else having this issue.
Now I'm having texts with passcode on, so they are being sent, but the account creation page still says phone number not recognised, but will send a one time pass code still when pressing submit.
Quick update for you. I have now been able to sign into My3 account via the website. The app still throws the same errors, but website seems to be working now. My account seems to be intact and my data package as it should be. I think we just need to give it time for them to work out the kinks on the app.
EDIT: Actually scratch that, my account seems to have changed my auto-renewal from £10 a month to -£1, so that's broken...