I was overcharged on my March bill due to a technical error in which "some number ranges were incorrectly defined as special numbers and customer was charged for the same special number charges."I had to spot this myself by going through my bill, the...
HiIn June 2022 I took out a contract in my name for my friend's use , after 4 months I found out he had changed the name on the account and had not made any payments. I have since paid all monthly charges . I would like to cancel the contract as the ...
I’m currently in Spain and before I went , I made sure my spend cap was unlimited and purchased a 7 day European roaming package for £12. It’s day 2 and I still have no data, did not receive any texts at all when coming to Spain and have 0 service. O...
When my old sim contract was finished I was given the option to upgrade - I took this and upgraded to a new 24month contract. However the old sim was not replaced! So I have been paying an extra rolling contract for the last 4 months. I have called m...
Hi - I wonder if anyone can offer me any help or advice! My iPhone 11 has suddenly stopped receiving calls and making calls too. WhatsApp is working. This fault/problem is intermittent but is happening more frequently. I’ve checked obvious things lik...
Trying to buy credit and add ons ,,I go through the whole process but then it says This card is not working ,try another one ,I have tried three bank cards all with plenty of funds but will not accept any ,,I now have no credit even though I bought a...
