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Conversations

I need to check my add-ons have been removed

Hi. I added an add-on to my account last month so that I could make a one-off international call, and I want to make sure this has been removed from my account so that I am not billed for this again. How can I check this?

MattBM by Fledgling
  • 288 Views
  • 1 replies
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Is this a scam?

I have received emails from several people recently, forwarding "Please sign your Device Plan Agreement" emails that they've received from Three. I think these people are being scammed.The emails were sent to promotions@3***.comI own the domain 3***....

jefff66 by Fledgling
  • 584 Views
  • 1 replies
  • 0 likes

ABHORRENT customer service trying to port in.

I am IN SHOCK at how poor the experience I am having so far. I just signed up for THREE and trying to port in a number from Giffgaff.Firstly Friday and Saaturday the site was basicaally down, nothing was loading.Late on Sunday night, right after MIdn...

ovcovc by Active
  • 451 Views
  • 1 replies
  • 1 likes

Best solution Text saying missed call from three

Had a couple of text messages saying from three but nothing on call logs, is this legitFrom Three: 2 missed call(s): 447377656421 (1) 2024-10-15 14:04 447377656421 (1) 2024-10-15 14:08 Press 'call' to return the call.

Robti by Active
  • 2726 Views
  • 4 replies
  • 0 likes

Can't sign in online

I was on PAYG for years then switched to an £8/m plan. Although the phone is working fine, when I try to logon I get the message no lines found! After long periods on chat and eventually on phone to two operatives, they can't seem to help me! there m...

OjC by Fledgling
  • 643 Views
  • 3 replies
  • 0 likes

Pay as you go roaming in Mexico

Hi,I just switched to Three and for time being I'm testing coverage, so I have Pay As You Go with 10MB data pack. However, I'm going to Mexico very soon and I don't really see an option to buy additional data pack, pass, etc. I found an info that 1MB...

Kasmar by Fledgling
  • 571 Views
  • 1 replies
  • 0 likes

Confused on the "One month boost unlimited data"

We are currently switching broadband which will take about a week and in the meantime i thought i would use a hotspot to temporarily use. I didn't think my current plan would sustain a week's worth of hotspot usage so i went on the app and bought a "...

Smartwatch pairing

I hope this message finds you well. I apologise for reaching out to you directly, but after exhausting all other avenues, I feel I have no choice. I am writing to express my deep frustration and seek immediate assistance regarding an unresolved issue...

RBUK by Fledgling
  • 703 Views
  • 3 replies
  • 0 likes