Accounts and services - Get support for Three services

Data pack and three messages

I have had text messages to say that my data pack has run out but on the three app it says it expires on the 13th of September but then my data has stopped working and I can’t buy another data pack because it says I already have on active!!

Best solution Roaming

I have some ATW passes but I have also bought 3 day Europe pass as I am going to Europe before Thailand…Will the Europe passes get used first?

How do i use my simcard to deposit funds to a casino site

@ Deposit funds to casino site using my contractsim

Cancelling is A NIGHTMARE

How are you able to cancel?I am out of contract and my letters are ignored. The live chat is absolute joke, as soon as I say I want to cancel there are no advisors available!I’ve put a complaint in - also ignored - all while my arrears grow. I am at ...

Scammed by Fuzeforge on my 3 broadband bill

I have same 4g broadband contract with 3 and i have never used any third party apps but they have still sent me the bill £18.00 extra on my bill which is from Fuzeforge that i have never consent or authorised.I have tried to contact 3 but not much he...

Unable to get my PAC code

Tried to obtain my PAC code today by texting PAC(dob) to 65075. A few attempts returned the error message ‘Sorry it has not been possible to process your request due to a technical fault’. Went online to 3UK self service, clicked on Leave Three and a...

Three just lost another customer

Wow three...been with you for around 12 years and now i can no longer upgrade due to credit check.I've never had a great credit score but always managed to get my upgrade but now after all them years because my credit checked failed i cant.apparently...

Best solution 3 lost returned device

I recently moved house so bought a mifi plan on a 1 month rolling contract to enable me to work from home until my broadband was connected.I called 3 to cancel the plan after the 1 month minimum term and I was emailed a DPD postage label in order to ...

I’ve had my phone for about 5-6 years. Yet I’m still being charged for the phone, help please?

I’ve had my phone for 5-6 years. Yet I’m still paying £18.67 a month for it! I called 3 and the guy tried to explain to me about loyalty payments and the like but I don’t understand? He said the phone was paid for but, that I was still being charged ...

Special Customer Offer sim only..120 gb for £10 pcm go to app if you're a customer. Uh? £16 i

Why can't I buy the exclusive customer offer. Sim only 120gb for £10pcm. Then if your a customer go to app. Ok then what ahh its £16pcm. I have given up I'll change provider it seems so much easier.

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