Voicemail not working - people can't leave me messages
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on โ10-07-2024 09:29 AM
Hello, I can call my voicemail by pressing 1 and I get a message that I don't have any messages. But if anyone calls my number and I don't answer, they get a recorded message which says "the person you wish to leave a message for cannot be identified". And they are not able to leave a message for me.
Anyone else come across this? Any suggestions on how I can get my voicemail working again would be greatly appreciated!
Thanks,
Jonathan
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on โ10-09-2024 12:27 PM
Hey @JBF,
It sounds like your voicemail may be deactivated, if you pop through for a chat with our Support team, they'll be able to activate this for you.
Let me know how you get on.
Thanks,
Kate
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
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on โ10-07-2024 09:33 AM
(Sorry, I think I should posted this question in the network section and I can't work out how to move it now!)
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