Accounts and services - Get support for Three services

Ringback tone as in the UK

Could you please let me know how to change or activate a UK-sounding ringback tone whilst I am abroad? I really don't think there should be a difference, but there is ( one is longer and softer and the other (UK) is shorter and harsher). It is the mo...

monthly contract cancellation

Hello, I am permanently leaving the UK at the end of the year.I was on a 2 year contract that ended earlier this month. I called customer services asking to have my SIM turned into PAYG, so I can just pay for the data/text I need while I establish my...

New contract

Started a new contract with new phone and should have been delivered two weeks ago but dpd lost it and three sent another one out which arrived today but the SIM card that arrived with the phone is a different number than is down on my contract and l...

Roaming

pls guide me to activate txt msgs and incoming call facility to my number 07*********. Currently im on contract of £16 / month. Thankyou

Having to pay 2 additional months due to misleading website

I have an unlimited data 1month contract that I purchased in October due to temporary internet issues at home. After using it for a few weeks I no longer needed it and so logged into my 3 account and selected the leave three without taking my number ...

Confirmation

Can you please confirm there will be NO charge for ending contract as agreed by telephone conversation with Rashi 6:30 UK 7th December and also Ashraf approx 4pm 10th december. Also can you text me outstanding charges. I all ready have PAC number jus...

Billing

I pay £16 a month, £116 taken out this month

Deactivated Sim

Hello,The phone that i use for backup seems to have it's phone number deactivated (and possibly deleted?) I'm unable to ring the number anymore. This device was used for 2 factor authentication to get into some accounts. I've read you need to top up ...

How to change my number?

Hello, i bought iphone 13 with a transfer number for today but i cant do it

Call forwarding to voicemail on iphone?

I want to forward calls to voicemail but i cannot for the life of me find the actual number?I don't want to turn on flight mode, just incoming calls to voicemail. The phone can do it, but seems Three don't give the number so i can do this.Can anybody...

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