Accounts and services - Get support for Three services

Tariff changed with no notice or agreement

For more than 5 years I've had a Data Reward SIM and have been enjoying the 3-2-1 tariff with a free 200MB of data per month. . .as detailed here Data Reward Sim.I made a call yesterday to a landline number for 2 minutes and was shocked to be charged...

Please cancel my add on. It is impossible to find a way of doing this myself

Please cancel my add on. It is impossible to find a way of doing this myself, I have tried every option through the app and website. It's impossible

Switching my long held mobile number from one 3 network account to another 3 network account

I have had a pay monthly contract with 3 for the last three years. ( I had previously moved my old mobile number from another network) I saw an offer for a new phone on MSE and have purchased this with a another 3 network plan and asked that my old...

out of contract

hi iam out of contract and want to change my plan

Best solution I want to transfer my phone number from a contract plan to pay as you go plan

Hello,A friend of mine has a contract that is ending on Monday 20th and he would like to instead of auto-renewing it for another 2 years, he wants to cancel it and have it as Pay-as-you-go. How does he achieve that?Thanks in advance!

Need help

How do I chat with an employee on this app.

Three+ Device Compatibility

I have an iPhone 7 and iPhone 8, none of them are compatible to update the Three+ app to get my rewards. What else can I do to get my rewards? Thanks, Jon

Top up PAYG while in overseas

Hi,Can I reliably top up my PAYG while in America, without needing to get someone from UK to do it?Thanks

Best solution Smartwatch Pairing: I'm very, very confused

I'm trying to understand Smartwatch Pairing and 3's e-sim service for Apple Watches.Basically, I have a 3 phone contract. I'm planning on getting an Apple Watch with a data connection (not from 3, but direct from Apple). How do I get an e-sim from 3 ...

Complaint

Hello, we have received an email to contact you about the complaint that we gave in.Complaint code:

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