Waiting for returns bag

[wharff]

I've requested a returns bag 3 times via online chat and not one returns bag has been delivered.

I get told it should arrive in 5 working days, and that my case is now on the priority list but again, no sign of returns bag.

Thankfully, this was during the 14 days cooling off period.

Can someone please help?

[Avondale · Accepted solution]

@wharff 

The only person who might be able to help is @JonathanB