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You are not authorized to change the services.

Rabkerr
Fledgling

I can login to the My3 App but can't top up my PAYG. I can see existing allowances but get message 

"You are not authorized to change the services. Only the account owner is allowed to perform changes.'

Anyone had this issue and got it fixed.

Online chat say they have updated my email address twice but that hasn't sorted it.

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