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unable to register / login my3 using new email

Arsh1
New member

my partner is unable to register my3 app after updating the new email with Three agent. but we're still getting this error on app "Those details have already been used to register. Get in touch with us for details" but still we can't login with new email as its not allowing us to register. this is the email gurtajbirsingh771@gmail.com we have just updated again now agent is saying for register this you need to visit store like this is insane he says there is no issue in system, agents on chat are not having proper information that whats going on with technical side. @JonathanB @KateS

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