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My three phone had a fault and i went to apple who said they could fix it for £620 and three would refund us if we had the receipt. I was a bit dubious as it’s a lot of money, so called three first who assured me yes we do the refund and takes 3-5 wo...
I am currently on holiday in spain for 2 weeks and set a spend cap of £30 to cover the £2 a day roaming charge. Today my mobile data stopped working When i spoke to an advisor online, they said it is because the spend cap includes your contract charg...
I am abroad, and have been spending £1.67 per day to unlock GoRoam (in Madrid).Today I received a text saying I have reached my 12GB Roaming Data cap. My plan is unlimited data. I have been aboard for 2 days, and have categorically used nowhere near ...
Hello, received call today from 01182114158.Is this a genuine promotional department or is it a fraud and should I somehow protect myself now?Thank you
I've had 2 messages saying that my phone is out of contract and that 3 will be in touch, but this hasn't happened. Also my phone (about 3 days ago) SMS function stopped and I can't make phone calls. Payments still being made. Not sure what's happenin...
Why did I receive a text saying I'd be charge for roaming after visiting Dover yesterday?
I am trying to log into my3 for my broadband account and nothing I have tried works. I have spoken to live chat multiple times where I’ve been sent reset links, told to put the sim into my phone and try and do it that way and nothing is working. Can ...
My current contract is in a family members name and bank details. I am looking to update this to my name and bank details but can't see where to do this.
Well it's been a couple of months now since the my 3 app has worked, each time I go on it I am told I need to re-register, when I do this it tells me that there is an account that already expand to contact customer support, and each time I do this th...
HiI was wondering why my three app looks different to the pictures advertised — I am suspecting this may be because my number is still in the process of porting to Three (it will in a few days). The attached photos:• The one that I expected it to l...
