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I am currently out of UK and have Roaming turned off in my phone settings, data is turned off for the sim yet still every day there is a £2 charge for roaming with 1kbps approx 2am daily.I assume this is some automatic check by 3.1 - Why I am being c...
I’m trying to use a premium add to phone bill and it’s not working. Any idea what I’m doing wrong and how to remove?? Thanks
Hi, I am existing contract customer, can I import a phone number to replace my existing number on my plan? Thank you!
I've tried 4 browsers & app. All I get isThere's already an account with these details. Get in touch and we'll try to sort it out.Getting in touch has taken me around in circles.
I'm living on the Isle of Man and for the last 3 years service has been great. However 3 months ago this changed I'm being charged for roaming when the 3 website says it's excluded from charges, and I've double checked and it should be included in ...
Hi, does anyone else have problems logging into their account through Safari? I have found that it's not possible and have had to use a different browser such as Edge.
I now have 2 phones and 2 emails on my iPad app. While re-registering my phone I activated some setting which means that I chose my phone and log in without logging in! The second phone with my original email address requires email and password to ...
I have been attempting to change my surname on my account, I have sent a cover letter and proof of deed poll as requested. These are also the Instructions on Threes website. I have been waiting over a month with no contact from Three. I called and th...
I was with 3 last year then 7 months ago I switched to Lebara. I wanted to switch back to 3 so I bought a new sim, registered for the app with the new sim number and new email address, then requested the switch. The switch was done this morning and I...
Hi,I am unable to access my account on the website and on the app. I already re-registered but when I try to login I get a prompt to verify my phone number by receiving a text, but the text never arrives.I have spoken with a few agents on the chat an...
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| 02-03-2025 09:01 AM |
