5G outdoor hub disconnecting constantly

dutchess1 · 3 weeks ago

Is 3 going to fix this issue?

Have had the hub under a month - I think I have reset - rebooted 10-15 times a day at least - moved it to the highest tree above my house - nothing helps.

When are we going to get a product that is fit for purpose?

MichaelP · 2 weeks ago

Hi @dutchess1,

It's not ideal to hear you've had these problems with your hub. Did the kind tips in this thread help at all?

Please let us know.

Thanks,
Michael

Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.

MymsMan · 3 weeks ago

Try:

log on to the hub https://192.168.0.1 You MUST use userid admin and password printed on hub label
Navigate to Advanced->System->TR069
Disable TR069 and Periodic Inform
Submit, if that fails with a red message then set the 'Request user name' field to admin and try again. Do Not clear the 'ACS user name' field
Navigate to Advanced->System->Maintenance
Disable Scheduled Reboot or change to a less frequent interval (days)
Click on Scheduled Reboot to save