cancel
Showing results for 
Search instead for 
Did you mean: 

Don't upgrade to Zyxel!

Agentdm
Fledgling

Had the ZTE router for two years. Always ok, good speeds 400mbps+ but... Frequent service down for maintenance in area. One time on to customer service to find out how long service would be down for and they said router was very old and I should replace.

Zyxel arrived and constant issues. Apps on smart TV frequently not working service drops speed always 50-80mbps. Customer service only tell me to reset, reset, reset then pass on to someone else and they say reset reset. Eventually that works for a day or so then another five resets needed. About the speed they tell me that I am very lucky. Anything over 50mbps is considered high speed and is fast enough. Say it doesn't matter that it is much slower than the ZTE everything is working fine and I was just even luckier before.

Anyway, I never got round to mailing back the old router. Just put sim back in there. Immediately 505mbps no issues. DON'T UPGRADE!

0 REPLIES 0