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Home wifi , Netflix problem

Andythewelder
Fledgling

I have recently started using 3 home broadband and tried connecting to Netflix and YouTube unsuccessfully through my fire stick to my Samsung tv . The fire stick is connected to the router and will play other channels , bbc I player etc . Have tried the shut down restart , unplug etc but nothing seems to work . 
is there anything else I can try .

many thanks 

Andy W

20 REPLIES 20
Andythewelder
Fledgling

I get an error code 

nw-2-5