I was about to sign up for three home broadband until I came across the Trustpilot broadband reviews site.
It's alarming to see that just in the first 10-20 reviews alone .... the comments from most users include the words "Terrible" "Avoid" and "Rubbish". Some of these reviews were written just a few days ago. The overall user rating for the service is just a very sad 1.7 out of 5. I couldn't read more than about 15 or so of those on the first page because it was too depressing. And there are 80 or more further pages!
I am concerned that, just as some of the reviewers have experienced, that I will get through the 30 day trial period satisfactorily but then find, as some have done...... that after 5 weeks or so the service goes down the toilet. And then I'm stuck with paying off a two year contract for a bad service.
I don't think that is an unreasonable concern is it?
Is there any evidence of similarly large numbers of users who have positive rather than negative experiences?
I thank you in advance of any advice and information received.
Nick
