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on 09-20-2023 02:12 PM
30 days waiting to get the bag, as it has happened to many, what can I do??
on 09-21-2023 04:44 PM
That seems to the case with many customers wanting to return gear.
Send a PM to @JonathanB to see if he can help chase it up or keep pestering customer service until they submit.
on 09-22-2023 10:38 AM
Hi @JIMTHREE,
I'm really sorry to hear that you've been trying to get a return sorted out for a month now. I've sent a PM with a link to a team that can help.
To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 10-23-2023 11:00 PM
Its been a month that they dint sent me Jiffy Bag. They then said we will send you DPD (Label) on email, however, they dint said it too--More than 10 days already. Its very frustrating and I regret taking 3 deal.
on 10-24-2023 11:41 AM
Hi @ghafoor44,
I'm sorry to hear that you've been waiting all this time for your jiffy bag. I'll send you a reply to your PM now to get you in touch with a team that can sort it out.
To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.